A-1 Freeman Receives Supplier of the Year Award for 2nd Consecutive Year

                             Move Center 


Press Release: A-1 Freeman Moving Group Named Supplier of the Year
Created: Friday, 04/03/2019
MoveCenter has named A-1 Freeman Moving Group as a Supplier of the Year. MoveCenter uses their annual Supplier of the Year award as a platform to celebrate the ‘behind-the-scenes’ companies that are the lifeblood of any successful relocation. Out of thousands of MoveCenter suppliers worldwide, only sixteen companies have received one of these distinguished awards for 2020.  This is the second year for A-1 Freeman to receive this honor, having received the award in 2019, as well.

The Supplier of the Year award is MoveCenter’s highest honor for those suppliers who achieve the high-performance standards necessary to meet customer expectations and remain competitive in the global economy. An evaluation process is used which assessing key attributes such as availability, responsiveness and customer friendliness of the coordinator(s) and willingness to “go the extra mile” to not just satisfy, but delight clients. In addition to this subjective feedback, quantifiable metrics are evaluated including transferee survey results, variance between estimates and actual prices, timeliness and accuracy of invoices, record of legal compliance, and adherence to specific client requirements including SLA’s. The most heavily weighted areas of scoring are (in order): willingness to “go the extra mile” to not just satisfy, but delight clients, responsiveness/customer friendliness of the coordinator(s), transferee surveys/feedback, and quality of facilities/equipment.

Ron Martin, Director of Corporate Sales for A-1 Freeman says, "A-1 Freeman Moving Group is a 'common sense' organization with a professional approach of winning business and recognize that every shipment and transferee is important and critical in building stronger and workable service solutions."
Senior Relocation Consultant for A-1 Freeman, Deborah Ware adds, "This is truly a team effort...Everyone involved needs acknowledgments, that includes our packers/drivers." 
A-1 Freeman Moving Group is honored to be recognized by MoveCenter, and we look forward to continuing to build on our performance in 2020 and beyond.
About MoveCenter
MoveCenter is an award-winning, global Relocation Management Company that was founded in 1963 and is headquartered in San Mateo, California. It is a woman-owned business that operates as a strategic supplier for multi-national corporations, privately owned companies and U.S. government agencies. MoveCenter offers a full range of employee relocation and assignment management services in over 150 countries. The company is dedicated to upholding the same high standards of customer relations today as it has for decades. For additional information about MoveCenter, call 800.668.3471, email info@movecenter.com, or visit www.movecenter.com.
About A-1 Freeman Moving Group
Since 1974, A-1 Freeman Moving Group has become a Single Source Solution for the moving, relocation, logistics, warehousing, and transportation needs of thousands of individuals, governments, militaries, and many of the world's top businesses. A-1 Freeman Moving Group currently manages nearly one million square feet of warehouse space consisting of thirteen locations in Texas, Oklahoma, Georgia, Arkansas and Colorado. Our focus on excellence in customer experience & service has made us one of the most respected moving companies in the industry. 
About North American Van Lines, Inc. 
With more than 300 agents throughout the U.S. and Canada, North American Van Lines, Inc., established in 1933, is a leader in providing specialized transit services and high quality, personalized household goods moving services to consumers, corporations, military personnel and governments. North American, based in Fort Wayne, IN, is a wholly-owned subsidiary of SIRVA Inc., a leader in providing relocation solutions to a well- established and diverse customer base around the world.  
For more information, please contact Julie DeLong, email jdelong@a-1freeman.com or visit the A-1 Freeman Moving Group website at www.A-1Freeman.com