A-1 Freeman Receives Supplier of the Year Award

                             Move Center 

 

Press Release: A-1 Freeman Moving Group Named Supplier of the Year
Created: Tuesday, 4/16/2019
 
FOR IMMEDIATE RELEASE
 
Dallas, TX -- MoveCenter has named A-1 Freeman Moving Group a Supplier of the Year. MoveCenter uses their annual Supplier of the Year award as a platform to celebrate the ‘behind-the-scenes’ companies that are the lifeblood of any successful relocation. Out of thousands of MoveCenter suppliers worldwide, only nine companies will receive one of these distinguished awards for 2019, and A-1 Freeman North American is one of these suppliers.
 

The Supplier of the Year award is MoveCenter’s highest honor for those suppliers who achieve the high-performance standards necessary to meet customer expectations and remain competitive in the global economy. An evaluation process is used which assesses key attributes such as availability, responsiveness and customer friendliness of the coordinator(s) and willingness to “go the extra mile” to not just satisfy, but delight our clients. In addition to this subjective feedback, quantifiable metrics are evaluated including transferee survey results, variance between estimates and actual prices, timeliness and accuracy of invoices, record of legal compliance, and adherence to specific client requirements including SLA’s. The three most heavily weighted areas of scoring were (in order): willingness to “go the extra mile” to not just satisfy, but delight clients, responsiveness/customer friendliness of the coordinator(s), transferee surveys/feedback, and quality of facilities/equipment.

Ron Martin, Director of Corporate Sales for A-1 Freeman says, "A-1 Freeman Moving Group is a 'common sense' organization with a professional approach of winning business and recognize that every shipment and transferee is important and critical in building stronger and workable service solutions."
 
A-1 Freeman is honored to be recognized by MoveCenter, and we look forward to continuing to build on our performance in 2019 and beyond.
 
With over 56 years in business, MoveCenter is proud to be the oldest, most stable certified Women’s Business Enterprise in the relocation industry. Our success as a multi-generation family owned and operated company is partly evidenced by our 100% client retention rate for over 26+ years and counting. We remain committed to delivering high-touch boutique customer service while controlling costs through established processes and innovation supported by leading technology. 
 
Since 1974, A-1 Freeman Moving Group has become a Single Source Solution for the moving, relocation, logistics, warehousing, and transportation needs of thousands of individuals, governments, militaries, and many of the world's top businesses. A-1 Freeman Moving Group currently manages nearly one million square feet of warehouse space consisting of thirteen locations in Texas, Oklahoma, Georgia, Arkansas and Colorado. Our focus on excellence in customer experience & service has made us one of the most respected moving companies in the industry. 
 
With more than 300 agents throughout the U.S. and Canada, North American Van Lines, Inc., established in 1933, is a leader in providing specialized transit services and high quality, personalized household goods moving services to consumers, corporations, military personnel and governments. North American, based in Fort Wayne, IN, is a wholly-owned subsidiary of SIRVA Inc., a leader in providing relocation solutions to a well- established and diverse customer base around the world.  
 
For more information, please contact Julie DeLong, email jdelong@a-1freeman.com or visit the A-1 Freeman Moving Group website at www.A-1Freeman.com