Self-Haul Guarantees
Q: What is so unique about an agent that "hauls" its own booked shipments?
A:
Self-haul agents typically have better control over the quality of the deliverable services since all service providers work directly for the agent.
The single most important element in any household goods move is the quality of the driver and crew. At A-1 Freeman driver quality and management is our number one priority and our ability to make certain your transferees are cared for by our team directly, is critical to transferee satisfaction. That is why we make specific self-haul percentage commitments before we ever load our first shipment with a new client. This isn't a metric we take lightly - it is a serious commitment that we review against actual performance in every review meeting we hold.
Our fleet is so expansive that we actually haul more shipments than just ours - a fleet that size facilitates a corporate client self haul rate that is in excess of 90%.
For more information on improving your service levels guaranteed... please contact us.