How do you measure quality?

We measure quality the same way our customers measure quality: by how well we live up to the commitments we make with every move.

Quality from our perspective means, among other things, seeing that every corporate customer gets …

  • treated respectfully as a full partner with us,
  • highly trained, highly skilled crews and drivers,
  • one clear point of contact – a Project Manager devoted to their move exclusively,
  • the full benefit of our global footprint – including thousands of trucks, drivers, and storage facilities,
  • on-time delivery – facilitated by the size and reach of our global fleet network,
  • superior storage solutions,
  • comprehensive moving services – such as expert packing, loading, unpacking, tear-down, assembly, and vehicle moving,
  • exceptional logistics and transportation services,
  • accommodating employee relocation services,
  • estimating that’s free, accurate, and convenient,
  • competitive pricing – with no hidden costs, and
  • our full accountability for the way we deliver our services, start to finish.

For more on what we believe constitutes quality, review each of the pages in our Corporate Relocation section.