HomeExpress ^sm

STI has developed a truly unique IT offering called HX that complements our HomeExpress services. We provide full visibility of our customer shipments throughout North America. Our order management, event management, and delivery tracking capabilities enable consignees and customers to check order and shipment status from our web site. Our web site continuously reports status information as it occurs.

The STI HX system is a completely web centric application which provides complete visibility to consignees, customers, service providers, and our control tower. HX planning capabilities including real-time reporting of order status and exceptions. Through this solution, STI provides a customer intuitive, customer friendly web experience with a comprehensive metrics and reporting capability. HX improves the efficiency of supply chain planning throughout the transportation and logistics services process. The results have been improved consignee and customer satisfaction with improved productivity. HX assists STI in ensuring that customers receive the best service possible while remaining informed about the status of their shipments.

HX has been designed from the ground up as a true web application. The use of a proven client/server architecture and object-oriented technology ensures that the application will be durable and scalable. This technology makes it possible to centralize core order management data, and then decentralize the execution of individual plans by creating workflows and processes unique to the requirements of the HomeExpress business.